Terms of Service
Last updated: August 2025
These Terms of Service govern your use of the Wadewow website and any orders you place with us. By using our site or purchasing our products, you agree to these terms. We've written them in plain English —?but if anything is unclear, please get in touch.
1. Who we are
Operator: Guangzhou Najie Technology Co., Ltd. (广州纳介科技有限公司)
Unified Social Credit Code: 91440106MAEMXMC92N
Registered office: 广州市天河区天源· 804 号 12 栋 301-E266, China
Legal representative: Long Cheng (程龙)
Trading as: Wadewow
UK VAT: Application submitted to HMRC and in progress. Until issued, sales to UK consumers are processed by Amazon UK as marketplace of record, which collects and remits VAT on our behalf under the UK Marketplace VAT regime.
EU VAT: N/A — sales to EU consumers are processed by Amazon EU S.à r.l. (Amazon.de, Amazon.co.uk, Amazon.fr, Amazon.it, Amazon.es, Amazon.nl) as marketplace operator, which assumes VAT collection and product-safety responsibility under EU Omnibus Directive and Regulation 2019/1020.
UK fulfilment: c/o Amazon Fulfilment Ltd, Manchester warehouse, GB
EU fulfilment: c/o Amazon EU S.à r.l., Pan-EU FBA network
EU Design Patent: Reg. No. 015108375-0001 (registered 2025-07-01, EUIPO) — holder: Guangzhou Najie Technology Co., Ltd. — designer: Long Cheng. Verify at EUIPO.
Contact: wadewow981009@163.com
2. Your account
You don't need an account to browse or buy from us —?we sell through Amazon. If you contact us or subscribe to updates, we keep the information you give us in line with our Privacy Policy.
3. Orders and payment
All orders are placed through Amazon. By placing an order, you confirm that:
- You are at least 18 years old
- The billing and shipping information you provide is accurate
- You authorise Amazon to charge your chosen payment method
We reserve the right to cancel orders we suspect are fraudulent or violate Amazon's terms of service.
4. Pricing
All prices are shown in EUR (€) and include VAT at the UK standard rate. Shipping costs are calculated by Amazon at checkout. We do not charge hidden fees.
The single global price for a Wadewow Travel Drying Bag is €33.88.
5. Shipping and delivery
Shipping is handled by Amazon. We dispatch from our UK warehouse. For delivery times, costs, and tracking, please see our Shipping Policy.
6. Returns and refunds
You have 30 days from the date of delivery to return your Wadewow for a full refund —?no questions asked. Free UK returns via Royal Mail. For full details, see our Returns Policy.
7. Product warranty
Every Wadewow comes with a 1-year manufacturer warranty against defects in materials and workmanship. If something goes wrong through normal use, we'll repair or replace it free of charge. This is in addition to your statutory rights under the Consumer Rights Act 2015.
8. Acceptable use
You agree not to use our website to:
- Violate any applicable laws or regulations
- Send spam, scrape content, or interfere with the site's operation
- Attempt to access non-public areas without permission
- Upload malicious code or content
9. Intellectual property
All content on this site —?text, images, logos, videos, product designs —?is owned by Wadewow or our licensors. You may share links and quotes for personal, non-commercial use, but please credit us and ask first for anything beyond that.
10. Limitation of liability
To the fullest extent permitted by law, Wadewow is not liable for any indirect, incidental, or consequential damages arising from your use of our products or website. Our total liability for any claim relating to a product is limited to the purchase price of that product.
Nothing in these terms limits your statutory rights as a consumer.
11. Governing law
These terms are governed by the laws of England and Wales. Any disputes will be handled by the courts of England and Wales, unless you're a consumer in the EU/EEA, in which case you can also bring claims in your local courts.
12. Changes to these terms
We may update these terms occasionally. The latest version will always be on this page with a "last updated" date. Material changes will be communicated by email if you have an account with us, or via a banner on the site.
13. Contact
Questions about these terms? Contact us at wadewow981009@163.com and we'll get back within 24 hours on weekdays.